Privacy Policy
At Seraphic Healthcare Services
We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website or receive services from our practice.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Date of birth
- Phone number
- Email address
- Mailing address
- Insurance information
- Appointment requests
- Health information submitted through patient forms
- Payment information provided through secure payment processors
We may also collect certain non-personal information automatically when you visit our website, such as:
- IP address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Schedule and manage appointments.
- Provide psychiatric and mental health services.
- Respond to inquiries and requests.
- Verify insurance eligibility.
- Process payments.
- Communicate appointment reminders and important practice updates.
- Improve our website and patient experience.
- Comply with applicable federal and state laws.
Protection of Your Health Information
Any protected health information (PHI) collected during your care is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
Please refer to our HIPAA Notice of Privacy Practices for more information about how your health information may be used and disclosed.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve functionality and better understand how visitors use our website.
Cookies help us:
- Improve website performance.
- Remember user preferences.
- Analyze website traffic.
- Enhance user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Services
Our website may contain links to third-party websites or use third-party services for:
- Appointment scheduling
- Secure payment processing
- Website analytics
- Email communications
These third-party providers maintain their own privacy policies. We encourage you to review those policies before providing personal information.
Data Security
Seraphic Healthcare Services takes reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Your Privacy Rights
You have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request restrictions on certain uses of your information where permitted by law.
- Receive confidential communications.
- Withdraw certain authorizations where applicable.
Requests may be submitted by contacting our office.
Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or legal guardian consent.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will become effective when the revised policy is posted on this website.
We encourage you to review this page periodically for updates
Seraphic Healthcare Services
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Phone: 202-455-3944
Email: info@seraphichealthcareservices.com
Website: https://seraphichealthcareservices.com
