New Patients
Welcome to Seraphic Healthcare Services
Thank you for choosing Seraphic Healthcare Services for your mental health needs. We are honored to partner with you on your journey toward emotional wellness and improved quality of life.
Our goal is to make the process of becoming a patient simple, comfortable, and stress-free. Through secure telehealth services, we provide compassionate, confidential, and personalized mental health care from the comfort and privacy of your home.
Getting Started
Beginning your care journey is easy.
- Step 1: Request an Appointment: Schedule your initial appointment online, by phone, or through our appointment request form.
- Step 2: Complete New Patient Forms: You will receive electronic intake forms and consent documents that must be completed before your appointment.
- Step 3: Attend Your Telehealth Appointment: Join your secure virtual appointment using your smartphone, tablet, laptop, or desktop computer.
- Step 4: Begin Your Personalized Care Plan: Your provider will discuss your concerns, conduct an evaluation, and develop a treatment plan tailored to your individual needs.
What to Expect During Your First Appointment
New Patient Forms
Your initial psychiatric evaluation helps us gain a better understanding of your mental health concerns, medical history, and treatment goals.
During your appointment, we may discuss:
- Current symptoms and concerns
- Mental health history
- Medical history
- Current medications
- Family history
- Previous treatments
- Lifestyle and stressors
- Personal treatment goals
This comprehensive assessment allows us to create an individualized treatment plan designed specifically for you.
To ensure the best possible care, new patients may be asked to complete:
- Patient Registration Form
- Medical History Questionnaire
- Mental Health Assessment
- Telehealth Consent Form
- HIPAA Privacy Acknowledgment
- Financial Policy Agreement
All forms can be completed electronically before your appointment.
Insurance and Payment Information
We accept select insurance plans and self-pay patients.
Please contact our office to verify insurance coverage prior to your appointment.
For patients without insurance, affordable self-pay options may be available.
Appointment Policy
If you need to cancel or reschedule your appointment, please notify our office at least 24 hours in advance.
Missed appointments or late cancellations may be subject to a cancellation fee.
Telehealth Requirements
To participate in your telehealth appointment, you will need:
- Smartphone, tablet, laptop, or desktop computer
- Reliable internet connection
- Camera and microphone
- Quiet and private location
- Valid photo identification
Crisis Resources
If you are experiencing a medical emergency, having thoughts of harming yourself or others, or need immediate assistance, please call 911 or go to the nearest emergency room.
For mental health crisis support, call or text 988 to reach the Suicide & Crisis Lifeline, available 24 hours a day, 7 days a week.
Frequently Asked Questions
Do I need a referral?
Most patients do not require a referral. However, some insurance plans may require one.
How long is the first appointment?
Initial psychiatric evaluations typically last between 60 and 90 minutes.
Are appointments conducted in person?
No. All services are provided exclusively through secure telehealth appointments.
What if I experience technical difficulties?
Our team will provide instructions and support to help you connect successfully to your appointment.
Ready to Get Started?
Taking the first step toward better mental health is a sign of strength. We look forward to supporting you on your journey to emotional wellness.
Schedule Your Appointment Today
